Lucidor — support
Lucidor is a Sudoku for iPhone and iPad where the grid is a slab of glass with light running through it. Proven grids, hints that explain, the Technique School, the Daily Three, twelve variants, the Atlas of Light, Frost, Ghost duel and Architect. Free to download, a free part with no time limit, the rest in one purchase, with no ads and no subscription.
Write to us
contact@aplomb-apps.fr — a question, a bug, an idea: we read everything and answer everyone. For a bug, tell us your device and its iOS version, the grid's mode and level, and what you were doing when it happened.
Frequently asked questions
Do I need a connection?
No. The whole game plays offline, with no account. Only the purchase (App Store), iCloud sync and Game Center
leaderboards, if you turn them on, go through Apple's services.
What is free?
Classic and Zen at Gentle, Clear and Steady, the Daily Three, Flash, Import, the first chapter of the Atlas, the
first five School lessons and the Killer and Diagonal variants, with no time limit. Hints, themes and
accessibility are for everyone.
How do I buy the Complete Edition?
From the Shop, on the home screen, or by touching a padlock. Payment goes through the App Store. Family Sharing
is not available for this purchase.
New device: how do I get my purchase back?
In the Shop, touch "Restore purchases" with the same Apple Account. Nothing is charged.
How do I find my progress on another device?
With "Sync with iCloud" on in the game's settings, your progress follows you on your devices signed in to the
same Apple Account. To erase the iCloud copy: game Settings › "Erase the iCloud copy".
Daily leaderboards?
They stay off until you turn them on: game Settings › "Game Center leaderboards". Only your time on the day's
grid is sent.
My data?
Lucidor collects no data. Details are in the privacy policy; the rules of the purchase
in the terms of use and sale.
Mediation
Under the French Consumer Code, after contacting us and failing an answer that satisfies you, you may use a free
consumer mediation procedure with:
CM2C, 49 rue de Ponthieu, 75008 Paris, France — phone +33 1 89 47 00 14 —
www.cm2c.net/declarer-un-litige.php —
litiges@cm2c.net
Publisher
Lucidor is published by Aplomb — Jérôme Lasalle, sole trader, 4 impasse du Couchant, 78630 Morainvilliers, France.